From the first conversation to a working solution
Before work begins, we agree the scope, budget and schedule. During delivery, we share progress regularly. At handover, you receive the code, access details and clear instructions.
We start with your business goal
We define the project’s objective and the problem it needs to solve. Only then do we choose the technology.
You see the solution before development
We prepare screen wireframes or a diagram of how the system will work. You can adjust the direction before coding begins.
The code and access credentials are yours
Once the project has been paid for, we hand over the code, access credentials and documentation. The contract sets out your rights to the code.
Six stages from discovery to launch
Each stage ends with a clear decision or deliverable for you to approve.
01. Discovery
In our first conversation, we identify the goal, users, current process and constraints. From there, we recommend a sensible scope and flag anything that is not worth building.
02. Plan and recommendation
After our analysis, we present the scope for the first version, a schedule and a quote. The price covers the agreed scope; we quote any additional work before it begins.
03. Wireframes and structure
For projects with an interface, we prepare wireframes for the key screens. For automations and integrations, we map how the solution will work. You approve the direction before development begins.
04. Development in stages
We work in stages and regularly share a working version in a test environment. You can review progress and send feedback before we move on.
05. Pre-launch testing
We test the agreed features, forms, mobile views, performance, baseline security and technical SEO requirements.
06. Launch and support
We launch the solution and hand over access details and instructions. For 30 days, we fix defects covered by the technical warranty. We can provide ongoing maintenance as a separate service.
What you receive at handover
30-day technical warranty
If you report a defect caused by our work within 30 days of launch, we will fix it at no extra cost.
Video guides
You receive short recordings that show you how to use the solution. If the project includes a CMS, we also show you how to edit content.
Code, access credentials and documentation
Once payment is complete, we hand over the materials specified in the contract, so another team can continue developing the project if needed.
Frequently asked questions
Will the AI keep our data secure?
We first establish what data the system needs to process. We then select the model, hosting, permissions and data retention rules. We document the details in the agreed implementation scope.
What happens if the project goes over budget?
We provide a fixed price for the agreed scope. If you want to extend the project, we first explain how the change will affect the price and delivery date.
How long does the whole process take?
Timing depends on the scope and whether the required materials are ready. After discovery, you receive a schedule with delivery stages and a planned launch date.
Want to build a system or improve a process?
Tell us briefly about your project. We will let you know whether we can help and suggest the next step.