CRM connected to forms and email
A new enquiry creates a contact, sales opportunity and task. Replies or status changes can flow back to other tools without re-entering data.
SERVICE DETAILS
Systems and data integrations
Systems and data integrations remove manual copying between applications. We retrieve data through APIs, XML, CSV and Excel files or, when no better method exists, from websites. We then validate it, map it into a shared format and send it to your store, CRM, ERP, spreadsheet or dedicated panel.
Pricing
Tailored quote
First response within one business day
Delivery time
2-8 weeks
Who is this service for?
The same information is entered into several systems and discrepancies appear only during reporting or customer service
Price lists, products or stock levels arrive in files from multiple suppliers and require manual clean-up
You need to collect offers, prices or listings from several sources and see them in one spreadsheet, panel or API
Example use cases
We shape the scope around one workflow and a measurable result. These are common places to start.
Product imports from wholesalers
The system retrieves XML, CSV, Excel, JSON or API data, maps categories and variants, and updates prices and stock in the store.
ERP, warehouse and store synchronisation
Orders, documents, inventory and shipping information move according to agreed rules, with history and error handling.
Data from multiple websites in one database
We collect selected information, standardise names, units and currencies, remove duplicates, and record the source and update time.
Price and availability monitoring
A scheduled process stores current values and change history. Your team receives an alert when a price, availability or offer count meets an agreed condition.
Automated Excel or dashboard reporting
Data from APIs, databases and files reaches one report that refreshes on schedule and makes source errors visible.
What's included?
Source audit and a stable method
We first check official APIs, exports and supplier files. We use web scraping only where no better method exists and the proposed use of data has a suitable basis.
Data mapping and validation
We define a shared format for names, categories, dates, units and identifiers. Incomplete or conflicting records go to a report or manual review.
One-way or two-way synchronisation
We define the direction of each flow and the master system for every field. Concurrent changes cannot overwrite correct data with an arbitrary value.
Queues, retries and monitoring
A temporary API outage should not remove data or halt the entire workflow. The integration records status, retries and alerts the team after an agreed threshold.
Secure access to systems
We use separate technical accounts, minimum required permissions and secure secret storage. Logs should never expose passwords or sensitive data.
Documentation and integration tests
We document fields, mapping rules, schedules and error handling. Tests cover valid data, missing values, duplicates and recovery after an outage.
Technology and systems we can connect
We confirm each connection after reviewing the documentation, system version and available permissions.
- REST and GraphQL APIs
- Webhooks
- XML and JSON
- CSV and Excel
- FTP and SFTP
- Google Sheets
- HubSpot and Pipedrive
- Comarch ERP Optima
- Subiekt GT and nexo
- BaseLinker
- WooCommerce
- SQL databases
- Web scraping
How we work together
See the full process01
Samples and source access
We review example records, API documentation, file formats and authentication. We also check limits and the right to use the data.
02
Data model and sync rules
We define fields, identifiers, flow direction, frequency and behaviour for missing values, duplicates and conflicts.
03
Connector development and testing
We implement collection, mapping and storage. Tests cover outages, changed formats and records that require a human decision.
04
Launch and monitoring
We enable the production integration, observe its first runs and configure alerts. You receive documentation and access to logs or a panel.
How we prepare a quote
We prepare a quote after reviewing sample data and access to the sources. Three factors have the greatest effect on the implementation scope.
Sources and access method
We check whether data is available through a documented API, file, database or website, together with any limits and permissions.
Mapping and sync direction
Field count, format differences, duplicates and two-way synchronisation increase the scope of validation and safety rules.
Monitoring and maintenance
Change history, alerts, a user panel, update frequency and outage handling affect implementation and ongoing support.
After the analysis, you receive an integration outline, schedule and fixed price for the agreed stage. API provider fees, cloud services, licences and maintenance are shown separately.
Frequently asked questions
How do you price a systems integration?
We first review sample data, access methods, API documentation, flow directions and error handling. You then receive a first-stage specification, schedule and fixed price. Third-party provider fees are shown separately.
Which is better: an API, a file or web scraping?
When a stable official API is available, it is usually our first choice. XML, CSV or Excel works well for scheduled catalogue exchange. We consider scraping when the source provides no better method and the planned use complies with the law and terms of service.
Can you integrate an older system without an API?
Sometimes. We check file imports and exports, database access, email or controlled interface automation. Such connections can be more sensitive to change, so we need test access before quoting.
Is web scraping legal?
It depends on the source, terms, data type, database rights and intended use. We do not bypass protections or assume that public visibility permits unrestricted copying. Ambiguous cases should be reviewed by a lawyer before implementation.
How do you secure data and API keys?
We use separate technical accounts, limit permissions and store secrets outside the codebase. Logging, retention and access rules are matched to the type of data being processed.
What happens when an API or website changes?
The integration should detect the failure, prevent invalid writes and send an alert. Official APIs are usually more stable, while scraping more often needs maintenance after interface changes. We agree support separately before launch.
Other services
Show us the source and the result you need
Send an API address, sample file or website link and tell us where the data should go. We will assess the simplest method, key risks and a sensible first stage.